Hello!
Allow us to introduce ourselves...
Pfaff Air is a small, family-owned HVAC contractor that has served Lebanon, Tennessee and beyond for over a decade. We pride ourselves on our simple, honest service that will bring comfort back to your home.
Our values
Truth: You need an HVAC technician, not a sales person. We'll never push you into unnecessary costs to make a quick buck. Our goal is to make your home feel like home again.
Transparent: It's your HVAC system; you deserve to know exactly what we're doing and why we're doing it. We'll keep you in the loop from start to finish, and you'll always know all of your options
Timely: When something goes wrong with your HVAC system, you don’t have time to wait for things to get better. We get that.
Don't just listen to us...
Here's what some of our customers have to say about their experience with Pfaff Air.
A coworker recommended Pfaff Air, and we had a great experience! I texted him our problem and received a response quickly! The unit ended up needing to be replaced (it had a happy 15 year life) and he was able to replace next day for a very reasonable price. The guys he had to the install were very nice and professional, and he came at the end to make sure the installation was to his standards. Highly recommend!
Ken was fantastic! I called about a possible carbon monoxide leak and he was there within 10 minutes. He looked over everything and even left his personal carbon monoxide detector with us for our peace of mind. I would highly recommend him to anyone who is looking for a honest professional opinion about their heating and air.
Ken came out when he said and was very friendly, knowledgeable and professional, my HVAC is 22 years old, a dinosaur, and got it up and going. I know in the future I will have to get a new unit. Ken explained the options with us and didn't hint on or pressure us for it. So, when we get ready for it, I will call [Pfaff Air] again.
What sets us apart?
It's simple. Literally.
The way we operate our business is very different from many other HVAC providers in the Lebanon, Tennessee.
We value the idea of keeping things simple. We know that all you REALLY want is to feel comfortable while not spending a fortune to get there. Comfort shouldn't be painful. That's why we exist.
Our way of doing things is straight to the point. There's no need to make things complicated.